We all face problems as we are starting or running our own businesses. Challenges are normal, it’s the exciting part of paving your own way. But in order to overcome challenges, we have to find the answers. Ultimately, we must ask better questions to get better answers.
With that said, let me tell you a little story. If you have children, no doubt you have experienced this too.
My son, who is 10, has to read 20 minutes a day and accomplish a “BINGO” reading chart for school. This chart has a type of book listed within each square. You complete the square by reading a full chapter book on that topic or genre. He was trying to figure out how to complete his last square, “read a science fiction book.” He goes two weeks without asking his teacher for help or asking the right questions in order to solve the problem. Eventually, through a conversation he and I have, he finds the answer.
How many times do we do this in our own lives? How many times do we simply need to ask better questions, change our question, or change the person we are asking until we find the answer we need?
As you are running your business, you are going to have clients who tell you no. You are going to run into walls. You are going to want to do something but have no idea how to accomplish it! If you want better answers, you have to ask better questions.
If you are trying to serve your customer and you are getting no’s, are you asking the best question? Maybe you are asking a question that comes 5 steps AFTER your service impact. You are so used to thinking about your business and your service, your brain is skipping steps.
Make sure you are asking the best questions to move you forward. And if you don’t get the answer you want, don’t stop or give up, change your question and change who you ask! Keep going!