166,400 labor hours and $3M in wages saved annually

CASE STUDY

In order to run a solid business, you have to be able to measure your performance to your KPIs (key performance indicators)

Measure > Scale

Each person on a team must have access to real-time data in order to make educated decisions to improve business performance.

Each team member must understand:

-why their team exists in the organization (i.e., the value they add)

-the lead measures that assesses the value the team provides

-where to find the data and how to interpret the results.

 

On stage presenting the results to the organization

How I supported my client

Services Performed

Helped the team implement a Tableau-based reporting tool for the field, in both web and app form, to allow the field operators to pull data, run reports, and have a consistent measure of KPIs (or lead measures) established by the company. The tool brought support, consistency, and immediate visibility. 

Results Delivered

This tool saved 8 hours of weekly manual labor for over 400 employees, resulting in $3M in basic wage savings. This ROI doesn’t include the improvement to the business the field leaders generated, both in sales, service, and profit because they had the visibility they needed to create foundational fixes in the business.

Start taking action today 

If you want to find ways to eliminate manual work while also focusing the efforts of your team on the correct KPIs, in addition to improving the overall business, click the button below.